Let Makita handle the heavy lifting when it comes to your production tool maintenance. Designed for fast paced, production environments where downtime matters, First in Service (FIS) is a fire-and-forget solution that keeps your maintenance personnel engaged elsewhere.
Here’s how it works:
- When you purchase your Makita tools through Rapid Assembly, you’ll be charged an additional fee for the First-in-Service program.
- The program provides you with a prepaid shipping bin to be used for tools in need of repairs.
- Place tools into the bin, seal it up, and they will make their way to the nearest Makita Factory Service Center.
The First-In-Service program ensures your tools will receive priority handling and fast turnaround times; from the point of receipt, repaired tools will be repaired within 72 hours.